Cancellation Policy - Bright Link

Welcome to the Cancellation page. Here, we outline the cancellation policy of Bright Link Hair Fixing. Please review the following information carefully.

Cancellation Policy:

  1. Cancellation Process:
    • Orders for hair patches or wigs can be canceled within 10 hours of placement.
    • To request cancellation, please contact our customer support team via the email or phone number provided on our website.
  2. Refund Process:
    • If a cancellation request is made within the specified timeframe, a full refund will be issued.
    • Refunds may take 5-7 business days to reflect in your account, depending on your bank or payment processor.
  3. Cancellation After Shipping:
    • Once an order has been shipped, it cannot be canceled. In such cases, our standard refund policy applies.
  4. Exceptions:
    • Customized orders may not be eligible for cancellation once production has begun.
    • Please contact us immediately if you need to cancel a customized order.
  5. Contact Us:
    • For any cancellation requests or inquiries, please reach out to our customer support team using the contact information provided on our website.

Please note that failure to adhere to the cancellation policy may result in delays or limitations in processing your request.

Thank you for your understanding and cooperation.

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