Last Updated: August 2026
Welcome to Bright Link Hair Fixing. These Terms & Conditions explain the rules that apply when you use our website, purchase a product, book a consultation, or take a hair fixing, hair replacement, maintenance, or related service from us.
We believe these terms should be easy to understand. Please read them carefully before placing an order or using our services.
By accessing our website or purchasing a product or service from Bright Link Hair Fixing, you agree to these Terms & Conditions.
About Bright Link Hair Fixing
Bright Link Hair Fixing provides non-surgical hair replacement solutions, including hair patches, hair wigs, hair systems, hair fixing, maintenance, cutting, styling, and related products and services.
Our aim is to help customers choose a hair replacement solution based on their hair-loss area, lifestyle, preferred look, budget, and maintenance requirements.
We currently provide services through our Noida and Faridabad branches, while selected products may also be available for online purchase and delivery.
Hair Patch & Hair Replacement Consultation
Every person's scalp condition, baldness area, hair density, hairstyle preference, and requirement can be different.
For this reason, recommendations provided during a consultation are based on the information available at that time.
Our team may recommend a particular:
- Hair patch or hair system
- Base type
- Size and density
- Attachment method
- Hairstyle
- Maintenance schedule
The final choice remains with the customer after understanding the available options, pricing, maintenance requirements, and expected results.
Results May Vary
We make every reasonable effort to provide a natural-looking hair replacement result. However, the final appearance can vary from person to person.
Factors such as existing hair, scalp condition, bald area, selected hair system, hair density, colour, texture, face shape, attachment method, cutting, styling, and maintenance can affect the final result.
Photographs, videos, before-and-after images, and other examples displayed on our website or social media are intended to demonstrate previous work or possible results. They should not be considered a guarantee that every customer will achieve exactly the same result.
Hair Patch Lifespan
The lifespan of a hair patch or hair system is not fixed or guaranteed unless specifically stated in writing for a particular product.
Its usable life may depend on several factors, including:
- Frequency of use
- Attachment method
- Sweating and physical activity
- Washing frequency
- Hair-care products used
- Heat styling
- Sleeping habits
- Maintenance frequency
- Handling and storage
- Individual lifestyle
Hair patches and wigs are wearable products and naturally experience wear and tear over time.
Proper maintenance and professional servicing can help maintain their appearance and usability.
Hair Fixing & Attachment Methods
Depending on the hair system and customer requirement, different attachment methods may be recommended, including tape, adhesive/glue, clips, or other suitable non-surgical fixing methods.
Not every attachment method is suitable for every hair patch.
Our team may recommend an attachment method based on the base material, scalp condition, lifestyle, and intended usage.
Customers should follow the care and maintenance instructions provided for their selected fixing method.
Maintenance & Aftercare
Regular maintenance is an important part of using a non-surgical hair replacement system.
The required maintenance interval may vary depending on the fixing method, sweating, scalp condition, lifestyle, and product type.
Customers are responsible for following recommended aftercare instructions.
Using unsuitable oils, chemicals, shampoos, colours, excessive heat, or other products may affect the hair system's appearance, attachment, or lifespan.
Damage caused by improper handling, unauthorised modification, unsuitable products, or failure to follow care instructions may not be treated as a product defect.
Hair Colour, Cutting & Styling
Hair cutting, colouring, and styling are customised services.
Once a hair system has been cut, coloured, altered, customised, or permanently modified according to a customer's instructions, it may not be possible to restore it to its original condition.
Customers should therefore confirm their preferred length, hairstyle, colour, and other customisation requirements before the work begins.
Hair colour may also appear slightly different depending on lighting, screen settings, photography, and individual hair characteristics.
Product Information
We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices, and other information displayed on our website are accurate.
However, minor differences may occur in:
- Hair shade
- Density
- Texture
- Base appearance
- Measurements
- Packaging
- Product finish
Human-hair products may naturally have minor variations because individual hair systems are not always completely identical.
Such reasonable variations do not automatically mean that a product is defective.
Online Orders
Customers are responsible for providing accurate information while placing an online order, including their:
- Name
- Contact number
- Delivery address
- Required product
- Size or measurements, where applicable
- Hair colour or other selected specifications
Incorrect information supplied by the customer may result in delays or an unsuitable product selection.
Customers should carefully review product details before completing an order.
Pricing & Payments
Prices displayed on our website or communicated at our branches may be updated from time to time.
The applicable price will generally be the price confirmed at the time of purchase or service booking.
Additional charges may apply for certain customisations, maintenance services, colouring, accessories, delivery, or other optional services.
Any applicable additional cost will be communicated before the relevant service or purchase wherever reasonably possible.
Offers & Discounts
Promotional offers, coupons, discounts, and special prices may be subject to specific conditions.
Unless otherwise stated:
- Offers cannot necessarily be combined.
- Discounts may apply only to selected products or services.
- Promotional prices may be available for a limited period.
- Bright Link Hair Fixing may modify or discontinue an offer where permitted by law.
Returns, Replacements & Refunds
Returns, replacements, and refunds are handled according to our Return & Refund Policy.
Hair systems and wigs may be subject to additional restrictions once they have been worn, cut, coloured, washed, fixed, styled, customised, or otherwise altered.
Customers should therefore review the applicable Return & Refund Policy before purchasing a product.
Nothing in these Terms is intended to limit any statutory consumer rights that cannot legally be excluded.
Shipping & Delivery
Online orders are processed and delivered according to our Shipping Policy.
Delivery estimates are approximate and may be affected by courier operations, location, weather, public holidays, incorrect address information, or circumstances outside our reasonable control.
Customers should provide a complete and accurate delivery address and an active contact number.
Appointments & Waiting Time
We make reasonable efforts to serve customers according to scheduled appointments.
However, hair fixing, removal, cleaning, maintenance, cutting, colouring, and styling can require different amounts of time for different customers.
As a result, occasional delays may occur.
We appreciate customers allowing sufficient time for their service, particularly when multiple procedures are required.
Customer Responsibilities
For the best possible experience, customers should provide accurate information about their requirements and follow the care instructions provided by our team.
Customers should inform our team before service if they have concerns about a particular adhesive, tape, cosmetic product, or process.
If unusual irritation or discomfort occurs during or after using an attachment product, the customer should stop using the suspected product and seek appropriate professional advice where necessary.
Website Content
The information provided on this website is intended for general product, service, and educational purposes.
Content related to hair loss, hair patches, wigs, hair replacement, maintenance, or styling should not be considered medical advice or a diagnosis.
Customers experiencing unexplained, sudden, or medically related hair loss should consider consulting an appropriate qualified healthcare professional.
Intellectual Property
Unless otherwise stated, the website content belonging to Bright Link Hair Fixing—including original text, branding, graphics, photographs, videos, product descriptions, and other creative material—is protected by applicable intellectual-property laws.
Content owned by Bright Link Hair Fixing may not be copied, reproduced, republished, or commercially used without appropriate permission, except where permitted by law.
Third-party trademarks or materials remain the property of their respective owners.
Website Availability
We try to keep our website accessible and information up to date, but uninterrupted availability cannot always be guaranteed.
The website may occasionally be unavailable due to maintenance, technical issues, updates, hosting problems, or circumstances outside our reasonable control.
Limitation of Liability
To the extent permitted by applicable law, Bright Link Hair Fixing will not be responsible for indirect or consequential losses resulting from misuse of products, failure to follow care instructions, unauthorised modifications, or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Changes to These Terms
We may update these Terms & Conditions when our products, services, website features, policies, or applicable requirements change.
The latest version will be published on this page with an updated revision date.
Continued use of our website or services after an update will be subject to the latest applicable Terms & Conditions.
Governing Law
These Terms & Conditions are governed by the applicable laws of India.
Any dispute will be handled in accordance with applicable Indian law and the jurisdiction requirements that legally apply to the transaction or service.
Contact Bright Link Hair Fixing
If you have questions about these Terms & Conditions, a product, online order, hair patch, hair wig, or hair fixing service, please contact us.
Bright Link Hair Fixing
Email: info@brightlinkhairfixing.com
Faridabad: +91 96256 11966
Noida: +91 83929 98522
You can also contact our team through the Contact Us section of our website.
We encourage customers to understand the product, attachment method, maintenance requirements, pricing, and applicable policies before completing a purchase or service.